CRM & Software Application Support
Smarter Tools. Seamless Support. Business Simplified.
At Cloud Tasker, we help businesses unlock the full power of their software systems through reliable, responsive, and knowledgeable CRM and application support services.
Whether you’re using a complex real estate CRM, customer support ticketing tool, or business management application, our trained virtual teams ensure smooth daily operations, accurate data handling, and proactive issue resolution — without the cost of in-house staffing.
Our experts don’t just “know” the platforms — we optimize them for better productivity, user experience, and results.
Our CRM & Software Support Capabilities
CRM Administration & Data Management
★ CRM setup and user account configuration
★ Customer profile creation and updates
★ Lead tracking, pipeline updates, and deal management
★ Workflow and automation setup
★ Data cleanup and deduplication
User Support & Ticket Handling
★ First-level support and issue resolution
★ Managing support tickets and user inquiries
★ Assisting staff with troubleshooting and system navigation
★ Escalating technical issues with software vendors
Reporting & Dashboard Configuration
★ Custom report creation
★ KPI tracking and sales forecasting dashboards
★ Activity logs and user analytics
Software Routine Operations
★ Daily maintenance: backups, updates, system health checks
★ Integration with email, calendars, and marketing tools
★ Synchronization across mobile and desktop platforms
Platforms We Support
We are skilled in leading CRMs, property tools, and business software, including:
★ Real Estate CRMs: AppFolio, Buildium, Yardi, Rentec Direct, Property Preservation Wizard (PPW)
★ Sales & Marketing CRMs: Salesforce, HubSpot, Zoho, Freshsales
★ Customer Support Tools: Zendesk, Freshdesk, Intercom
★ Business Platforms: Microsoft 365, Google Workspace, Slack, Trello, ClickUp
★ E-commerce & Booking Tools: Shopify, Squarespace, Calendly
Need support for a custom software or internal system? We provide dedicated training and onboarding for your specific tools.
Why Cloud Tasker? Why Bangladesh?
Bangladesh is emerging as a global ITES powerhouse — filled with bright, English-speaking professionals who are tech-savvy and client-focused. At Cloud Tasker, we combine this talent with a strong service infrastructure, a proactive learning culture, and a relentless focus on quality.
Here’s what we offer:
✅ 24/7 remote software support
✅ Fast, structured onboarding
✅ Secure access management & NDA compliance
✅ Consistent SLA adherence and quality tracking
✅ Cost savings without compromising performance
Beyond the Limit – Cloud Tasker’s Promise
Our software support isn’t reactive — it’s strategic. We don’t just solve problems; we prevent downtime, increase adoption, and enhance operational visibility. With Cloud Tasker, your CRM and software tools won’t just work — they’ll work better.
Let us be the tech-enabled bridge between your team and your tools.